I’ve been working with one graphic designer for over ten years. He’s done all my books. He’s helped with the branding of the church I pastor.
Back in December 2016, just before the launch of our new church, he sends me the final bill, to be paid through PayPal. I didn’t see the bill until 3:30 a.m. one morning. Half sleep, I proceed to pay the bill on my phone.
But instead of paying through debit, so that the money could immediately be deposited into his account, I mistakenly pay through an e-check, which would take three to five days to post. The problem, however, is he planned to use that payment to buy materials for one of our banner stands.
So I call PayPal later that morning to see if they could stop the payment, so that I could just get the cash out the bank and pay the designer. They say I have to go directly to the bank because there’s nothing they can do.
I then contact a bank representative online, and he tells me that it’s going to cost $36.00 to stop payment on the check.
I say, “Can you waive that fee as a courtesy?”
He says, “No.”
Somehow our conversation is disconnected.
When I attempt to restart the conversation, another rep comes up.
The second rep tells me that it’s going to cost $36.00 to stop payment on the check.
I say, “Can you waive that fee as a courtesy?”
He says, “No.”
I don’t respond, and then pick up the phone to call the bank. I explain to the bank representative what happened, and he tells me that it’s going to cost $36.00 to stop payment on the check.
I say, “Can you waive that fee as a courtesy?”
He says, “Let me see what I can do.”
As a courtesy, he waives the fee!
My point? Regardless of the number of “no’s” you’ve encountered in your life, keep trying until you get a “yes”!